AI for service businesses
Alphabet just committed $80 billion to AI infrastructure. That's not a bet on the future. It's a statement about the present. When the parent company of Google decides to spend that kind of money, it's not gambling on experimental technology. It's building
AI for service businesses
Walk into any major AI conference and you'll see demos of enterprise platforms, discussions about large language models, and keynotes on the future of artificial intelligence. Walk into a law firm or service business the next day and you'll see missed calls, leads going to voicemail,
AI for service businesses
You've tried the AI tools. The chatbots that give canned responses. The voice assistants that sound like they're reading from a script written by someone who's never worked in your industry. The automation that creates more work than it saves. They all promise to
AI for service businesses
Microsoft just rolled out a faster, cleaner version of Copilot. The redesign focuses on speed and usability: quicker loading times, cleaner AI responses, better document summarisation. For teams already using it, that's good news. But here's what it doesn't do: answer your phone at
AI for service businesses
The UK government has just announced a £675 million AI Growth Fund aimed at scaling up artificial intelligence startups across Britain. If you run a service business—whether you're a plumber in Portsmouth, an electrician in Essex, or managing an MSP in Manchester—this isn't just