AI agents
AI agents are everywhere in the conversation about business automation, but most explanations are either too technical or too vague to be useful. If you run a business and you are trying to understand whether this technology is worth your time, you need a clear answer. An AI agent is
AI technology
Anthropic just released Fable, a new Claude model that sits between the existing Sonnet and Opus versions. For businesses running AI voice agents or intake automation, this matters less for the immediate upgrade and more for what it signals about where AI tooling is headed. Here's what Fable
AI voice automation
Physical robots still struggle to fold a towel. Meanwhile, AI voice agents are answering thousands of business calls every day, booking appointments, qualifying leads, and capturing revenue that would otherwise go to voicemail. The gap between these two applications of artificial intelligence tells you everything you need to know about
AI adoption
OpenAI recently announced a standardised training specification for building large-scale AI models. If you run a small business in the UK, you might be wondering what this technical development means for you. The short answer: cheaper, more reliable AI tools could be heading your way sooner than you think. Whilst
AI agents
Amazon Web Services recently announced a major push into AI agents for enterprise customers. Before you dismiss this as technology for tech giants only, consider what it signals: AI agents are moving from experimental to essential business tools. For UK SMEs and service businesses, this shift matters more than you
AI agents
Anthropic recently announced that their AI assistant Claude can now control your computer—moving the cursor, clicking buttons, and navigating software like a human employee would. Before you dismiss this as Silicon Valley hype or rush to implement it tomorrow, let's translate what this actually means for UK