AI for service businesses
Walk into any major AI conference and you'll see demos of enterprise platforms, discussions about large language models, and keynotes on the future of artificial intelligence. Walk into a law firm or service business the next day and you'll see missed calls, leads going to voicemail,
AI for service businesses
Microsoft just rolled out a faster, cleaner version of Copilot. The redesign focuses on speed and usability: quicker loading times, cleaner AI responses, better document summarisation. For teams already using it, that's good news. But here's what it doesn't do: answer your phone at
AI automation for law firms
Mistral just released a new AI model designed for developers who need to run long coding sessions in the cloud. It's called Vibe. It's built for software engineers managing complex, multi-step programming tasks that take hours to complete. If you run a law firm or a
voice AI
Amazon didn't stumble into voice AI dominance by accident. The Echo's development offers a masterclass in technology adoption that UK service businesses can learn from—without needing Amazon's billion-pound budget. If you're running a plumbing firm in Portsmouth or an HVAC business
AI automation
Most UK service businesses have heard about AI chatbots by now. Some have even tried them. But whilst ChatGPT and similar text-based tools have their place, they barely scratch the surface of what AI automation can do for plumbers, electricians, MSPs, and other service providers. Microsoft's latest AI
AI automation
Mistral AI has just launched a text-to-speech model that could change how UK service businesses handle customer communications. For plumbers, electricians, and other tradespeople juggling calls whilst on-site, automated voice systems are no longer the preserve of large corporations with deep pockets. Here's what you need to know
voice AI
If you're running a service business in the UK, you've probably noticed how voice AI has become impossible to ignore. From phone systems that understand customer requests to dictation tools for field reports, voice technology is everywhere. But here's what most business owners don&
voice AI
Your phone rings at 7pm. A potential customer needs an emergency plumber, but your team has gone home. By morning, they've already called three competitors. Sound familiar? Voice AI technology—once the preserve of massive call centres and tech giants—has become surprisingly accessible for small businesses. Recent
voice AI
If you're a tradesperson in the UK, you spend a significant chunk of your day behind the wheel. Driving between jobs, picking up supplies, heading to site visits. Meanwhile, your phone won't stop buzzing with customer messages, supplier updates, and appointment requests. You can't
voice AI
Voice AI technology has been the preserve of large corporations with deep pockets. That's changing. Open-source projects like Unpod are making voice AI agents more accessible to UK small businesses, including plumbers, electricians, and HVAC engineers who spend half their day fielding calls whilst trying to do actual